Head of Events

Reporting to the Director of Operations and working closely with the National Leadership Team representative for national events, the Head of Events will manage the events team to deliver excellent service and event support for all New Wine events. This exciting role involves overseeing all aspects of event production, from content development to logistics and delegate management. You will also be responsible for ensuring that the strategic vision and goals of the events are realised, delivering an outstanding experience for global audiences. 

Background: 

The Events Team exists to support New Wine delegates, volunteers, and staff with the initial planning, coordination, and delivery of all New Wine events held throughout the year. This includes two annual national events, the New Wine Festival and the New Wine Leadership Conference, as well as a number of smaller events such as the Reset Women’s Conference, Worship Nights, and Network Days. 

Areas of Responsibility:

Event Team Leadership: 

• Line manage, train, and develop the events team, which consists of 5 individuals (one vacant), 3 of whom are direct reports. 
• Motivate the team, communicating effectively and building relationships internally and externally with key stakeholders and partners. 
• Set appropriate goals and key performance indicators (KPIs), managing them effectively to drive activity and performance. 
• Join the core team in regular meetings, updating and chairing event specific discussions. 
• Coordinating with other departments to rethink processes and strategy. 

Event Planning: 

• Manage and oversee the New Wine events calendar to ensure that events are planned in a coordinated manner.   
• Liaise with specific event leadership teams to determine the vision, goals, and requirements for each New Wine event. 
• Set up and chair event planning meetings for national events, monitoring that planning is on schedule and within budget. 
• Support Event Managers in the planning and delivery of smaller events. 
• Manage external consultants and professionals who support with delivery of events including Production Project Manager and Technical Production Manager. 

Event Delivery: 

• Ensure compliance with all relevant regulations and standards. 
• Oversee the production, delegate and team experience on-site at any New Wine event. This includes managing the Production Project manager, front desk service team and back-office functions such as ticketing, accommodation, village allocation, telephone and email response, and volunteer team leader oversight and engagement. 

Person Specification:

Qualifications and Experience: 

Essential: 

• Proven experience in event management, including planning, coordination, and delivery of large-scale events. 
• Experience in leading and managing a team, with a track record of developing and motivating staff. 
• Strong project management skills, with the ability to manage multiple projects simultaneously. 
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with a wide range of stakeholders. 
• Experience in budget management and financial planning for events. 

Desirable: 

• Relevant degree or professional qualification in event management, hospitality, or a related field. 
• Experience working in a non-profit or faith-based organisation. 
• Knowledge of health and safety regulations and compliance requirements for events. 

Skills and Abilities: 

Essential: 

• Strong leadership skills, with the ability to inspire and lead a team to achieve high standards. 
• Excellent organisational skills, with a keen eye for detail and the ability to prioritise tasks effectively. 
• Strong problem-solving skills, with the ability to think creatively and adapt to changing circumstances. 
• Proficiency in using event management software and other relevant IT tools. 
• Ability to work under pressure and meet tight deadlines. 

Desirable: 

• Proficiency in using customer relationship management (CRM) systems. 
• Ability to analyse data and generate reports to inform decision-making. 

Personal Attributes: 

Essential: 

• High level of integrity and professionalism. 
• Strong commitment to the values and mission of New Wine Trust. 
• Positive and proactive attitude, with a willingness to go the extra mile. 
• Flexibility and adaptability, with the ability to work evenings and weekends as required. 
• Strong team player, with the ability to work collaboratively and supportively with colleagues. 

Desirable: 

• Passion for event management and a genuine interest in creating memorable experiences for attendees. 
• Enthusiasm for continuous learning and professional development. 

Please download the full job description here for more details about the role.