Operations Manager

Location: Saint Philips Chapel Street, Greater Manchester

Application Deadline: 31st March 2025

Interview Date: 7th April 2025

About Us

Saint Philips Chapel Street is a vibrant New Wine resource church in Greater Manchester, committed to loving and serving Jesus, each other, and beyond. We are seeking an experienced and strategic Operations Manager to provide confident leadership in managing our church’s operations, ensuring the effective implementation of our vision.

Job Description: Operations Manager

Full time, reports to the Rector

Job Purpose

To provide confident leadership and management to enable the implementation, maintenance and operational running of Saint Philips Chapel Street (SPCS) according to the vision. The role is multifaceted, but broadly speaking has involvement and oversight in the areas of HR, finance, administration and the building facility.

Executive

• Work with key leaders to deliver the vision of SPCS as a resource church, taking a lead in strategic and operational matters
• Manage the day to day operations of SPCS according to the vision, values and budgets agreed by PCC
• Anticipate and minimise potential operational disruption or difficulties in long term planning
• Ensure effective engagement and good communication with the congregation, staff, volunteers and other stakeholders
• Assist with sustaining and developing relationships between SPCS and other key partners including Manchester Diocese and Church Commissioners 

Human Resources

• Foster and sustain a collaborative, prayerful, can-do staff culture that embodies our values of excellence, generosity, beauty and joy
• Implement the recruitment process from advertising to interviews to contracts
• Ensure annual appraisals (including the end of probationary periods) and exit interviews are delivered effectively
• Oversee the management of the staff holiday calendar
• Assist in the induction of new staff
• Ensure all policies are up to date, and support ministry leaders with implementing our Safer Recruitment Policy, including overseeing DBS applications

Finance

• Work with the Treasurer & Bookkeeper to manage the finances of the church
• Develop operations budgets, forecasts and reports with the Rector and other staff
• Support budget holders to ensure budgets are well managed
• Authorise purchases for staff and key volunteers and pay expenses
• Ensure Charity Commission and Companies House information is up to date

 Administration

• Ensure the effective operation of the church office
• Oversee communications including social media
• Attend staff, PCC, Standing Committee and other appropriate meetings as required, and ensure minutes are taken, filed appropriately, and action points distributed
• Oversee Church database (ChurchSuite), G-Suite and other information and computer systems
• Manage the church calendar, including all events, courses and meetings and the venue bookings process
• Ensure stock is ordered to maintain ministry priorities

Building Facilities

• Oversee the use and maintenance of the church building as a resource for the church and the city
• Active involvement in multi-million pound church building redevelopment
• Manage the church site – utilities, bills, oversee grounds maintenance, meter readings, annual boiler servicing, gardens, cleaners etc.
• Ensure policies and procedures applicable to the use of church premises (e.g. health and safety, fire safety, food hygiene, etc) are in place, and arrange appropriate training for staff and volunteers to comply with current legislation and good practice, and manage risks effectively
• Manage the church signage and church waste
• Work with external bookings team of the church as a method of generating income

General

• Become a fully committed member of Saint Philips Chapel Street
• Share in offering general assistance during busy periods in church life
• Deal promptly and courteously with visitors and enquirers, offering prayer where appropriate
• Provide reports of work where requested
• Undertake any other duties that may reasonably be required of this post holder

Essential and desirable skills, knowledge and experience required for the job

Essential

• Project management skills
• Excellent communication skills both written and oral
• Advanced IT skills including word processing, spreadsheets and database management
• Excellent organisational skills
• Self-motivated, strategic thinker
• Flexible attitude
• Good leadership and interpersonal skills
• High attention to detail
• High level of confidentiality
• Budget management
• People management

Desirable

• Enthusiasm, energy, commitment and a sense of humour
• Experience of working in finances & QuickBooks
• Experience with contracts and legal proceedings
• Experience managing G-Suite and ChurchSuite accounts
• Experience in fundraising

There is a genuine occupational requirement that the post holder is a Christian and supports the beliefs and practices of the Church of England.

Pay, Conditions and Expectations

• The role is a full-time position (37.5hrs/week, to include weekends and evenings where necessary, with time off in lieu)
• Salary range £24,000-£32,000 (depending on experience)
• Auto enrolled in pension scheme
• Probationary period of 6 months
• Holidays: 25 days per year, plus Bank Holidays
• Whilst the role is Monday - Friday, the role holder will need to be available to work key dates which could include Christmas services, Easter services and Annual Parochial Church Meetings when required, and ad hoc Sundays; advanced notice will be given for working days outside of usual hours. Available to work at New Wine desirable (the church holiday in the summer, one week duration)
• Attend weekly staff meeting
• It is expected that staff members will be active members of Saint Philips including Sunday worship.
• SPCS is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Applications

Visit www.saintphilips.org.uk/about/vacancies for an application form, and submit this by email to admin@saintphilips.org.uk with your CV and a covering letter by 31st March 2025.

Interview Date 7th April 2025